We want you to feel good about paying for Heldearly. If it is not for you, here is how refunds work.
Our 30-day promise
If you are not happy with Heldearly, you can request a full refund within 30 days of your first paid charge, no questions asked.
How to request a refund
Just reach out. There are two easy ways:
- Email hello@heldearly.com from the address on your account.
- Cancel from Manage billing on your dashboard and email us that you would like a refund.
How refunds are processed
Approved refunds go back to your original payment method through Stripe. It can take a few business days for your bank to post the credit.
After 30 days and renewals
After the 30-day window, payments, including automatic renewals, are generally non-refundable. You can cancel any time to stop future charges, and you will keep access until the end of your current billing period.
Contact us
Questions about a refund? Email hello@heldearly.com. Heldearly is operated by Lntrns LLC.